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Provision of Services Regulations 2009

Legal form: A sole practitioner firm

Service: Chartered Accountants

Address: 87 London Road, Cowplain, Waterlooville, Hampshire, PO8 8XB

Telephone: 023 9225 4404

Fax: 023 9264 1311


VAT number: 673 9193 94

General terms and conditions: A letter of engagement detailing our terms and conditions will be provided at the commencement of any engagement to which they apply.

Applicable law: Unless otherwise agreed, English law, with the English Courts having exclusive jurisdiction in relation to any claim, dispute or difference concerning the service and any matter arising from it.

Insurance: Our professional indemnity insurer is Royal & Sun Alliance Insurance plc, 60 Fenchurch Street, London, EC3M 4AD. The territorial coverage is worldwide but it excludes professional business carried out from an office in the United States of America or Canada and excludes any action for a claim brought in any court in the United States of America or Canada.

Complaints: Complaints can be made by contacting the principal Mr Stuart Hoare. In the event of your not being satisfied by our response, you may also bring the matter to the attention of the Institute of Chartered Accountants. Details of any other dispute resolution procedure applicable to an engagement will be contained in the relevant letter of engagement.

Code of Conduct: The firms is subject to the Code of Ethics of the Institute of Chartered Accountants in England and Wales which can be found at

Conflict of interest: If a conflict of interest should arise, either between two or more of clients, or in the provision of multiple services to a single client, the sole practitioner proprietor will take such steps as are necessary to deal with the conflict.  In resolving any conflict, guidance would be obtained from the Code of Ethics of the Institute of Chartered Accountants in England and Wales which can be viewed at

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We are a relatively small roofing and building company but have a busy order book which does tend to keep us busy. This had a detrimental effect on our business where our administration is concerned as we were not yet at a stage where we could afford to employ an administrative assistant.

At the time, we had an accountancy firm supposedly looking after our interests but after constantly being let down, given the incorrect advice, (if any at all due to their illusiveness), and spending too much time procrastinating, we finally decided to actively seek another accountancy firm to help us out.

After searching around we came across Stuart Hoare Chartered Accountants and straight away we had the feeling that they were going to be ideal for our situation……. It was the best decision we ever made.

Ian H


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